1. Information We Collect
We collect information about you in three ways: directly from you, automatically through your use of the Platform, and from third parties.
A. Information You Provide to Us
- Account Information: When you sign up, we collect your username, email address, password, and date of birth (to verify age eligibility).
- Profile and Stream Data: Any information you choose to add to your public profile (bio, profile picture, social media links) and the content of your livestreams, chats, and comments.
- Payment Information: If you purchase virtual goods, subscribe to a creator, or receive payouts as a streamer, our third-party payment processors (for example, Stripe or PayPal) collect your financial details (credit card information, billing address, tax forms). We do not store your full credit card details on our servers.
B. Information Collected Automatically
- Log and Usage Data: We collect information about your activity on the Platform, such as the streams you watch, how long you stay, your chat interactions, and search history.
- Device Information: We collect data about the device you use to access the Platform, including your IP address, browser type, operating system, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies, web beacons, and pixels to remember your preferences, keep you logged in, and analyze platform traffic.
C. Information from Third Parties
- Social Sign-In: If you log in using a third-party service (for example, Google, Discord, or Apple), we receive basic profile information permitted by that platform (such as your name and email).
2. How We Use Your Information
We use the information we collect to operate, improve, and protect our Platform, including to:
- Provide, maintain, and personalize your livestreaming experience.
- Process financial transactions, donations, and streamer payouts.
- Moderate chats and streams to enforce our Terms and Community Guidelines.
- Communicate with you regarding account updates, security alerts, and customer support.
- Analyze usage trends to optimize website performance and develop new features.
- Comply with legal obligations, prevent fraud, and protect user safety.
3. How Your Information Is Shared
We do not sell your personal data. We only share your information in the following circumstances:
- Publicly on the Platform: Your username, profile picture, public bio, and any chat messages or livestreams you broadcast are visible to the public.
- With Third-Party Service Providers: We share data with vendors who help us operate our business (for example, cloud hosting providers, payment processors, analytics tools, and moderation software).
- For Legal Reasons: We may disclose your information if required to do so by law, subpoena, or if we believe in good faith that such action is necessary to protect the safety of our users or the public.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
4. Data Security and Retention
- Security: We use industry-standard technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no data transmission over the internet can be guaranteed 100% secure.
- Data Retention: We keep your personal information for as long as your account is active or as needed to provide you with our services. We may retain certain data longer to comply with legal, tax, or accounting requirements.
5. Your Privacy Rights and Choices
Depending on your location (such as the EU or UK under GDPR, or California under the CCPA or CPRA), you may have the following rights regarding your data:
- Access and Correction: You can update your account information directly in your user settings. You can also request a copy of the data we hold about you.
- Deletion: You can request that we delete your account and associated personal data.
- Opt-Out of Tracking: You can modify your browser settings to decline cookies, or manage your preferences through our cookie consent banner.
To exercise any of these rights, please contact us at legal@projectvara.com .
6. Our Legal Basis for Processing Your Data
If you are located in the European Economic Area (EEA), the United Kingdom (UK), or similar jurisdictions, we are required to inform you of the legal bases we rely on to process your personal data.
| Legal Basis | What It Means | Examples on Our Platform |
|---|---|---|
| Performance of a Contract | Processing is necessary to provide the services you requested under our Terms of Service. | Creating and managing your user profile, delivering the live video or audio stream to your device, processing subscriptions, tips, or bits payouts, and transmitting your messages in live chat rooms. |
| Your Explicit Consent | You have given us clear, unambiguous permission to process your data for a specific purpose. | Allowing the site to access your webcam or microphone to broadcast, opting into marketing emails or newsletters, and accepting non-essential advertising and tracking cookies. |
| Legitimate Interests | Processing is necessary for our legitimate business interests, provided they do not override your fundamental rights. | Platform security monitoring, content moderation, and analytics used to improve player performance and service quality. |
| Legal Obligation | Processing is required for us to comply with applicable laws and regulations. | Retaining financial or transaction histories for tax compliance, responding to valid law-enforcement requests or subpoenas, and enforcing age-gating mechanisms to protect minors. |
7. Children's Privacy
Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it from our servers immediately.
8. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state or country, where data protection laws may differ from your jurisdiction. If you are located outside of the United States, please note that we transfer and process data in the United States.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by email at legal@projectvara.com .
11. California Notice
CCPA and CPRA may require a "Do Not Sell or Share My Personal Information" link or notice if certain third-party advertising cookies are used.